Returns And Refunds
RETURNS, EXCHANGE & REFUND POLICY
Faulty Product Returns
If something is faulty, incorrectly described or different from the sample shown we will provide an exchange or refund provided the item is returned within a reasonable time with proof of purchase.
Change of Mind Returns
“Change of mind” includes purchases you have made in error eg. accidentally ordered the wrong size or colour, items that don’t fit the way that you would like or unwanted gifts.
We will accept a return provided it meets the following guidelines:
✔ Return within 7 days
✔ Return with proof of purchase
✔ Item must be unworn, unwashed, unused with all original tags/labels attached
✔ Any stickers must be in place
Can’t find your receipt, get in touch and we’ll do our best to track it down.
Exchanges
Exchanges for the same item in a different size will not incur any additional charges. If the new item is a different product (including a different colour) and there is a price difference you may need to pay the difference or receive a partial refund.
Refunds
If you request a refund, the purchase price (excluding delivery charges for online orders) will be refunded to you using the original payment method.
Faulty Product Returns
If something is faulty, incorrectly described or different from the sample shown we will provide an exchange or refund provided the item is returned within a reasonable time with proof of purchase.
Change of Mind Returns
“Change of mind” includes purchases you have made in error eg. accidentally ordered the wrong size or colour, items that don’t fit the way that you would like or unwanted gifts.
We will accept a return provided it meets the following guidelines:
✔ Return within 7 days
✔ Return with proof of purchase
✔ Item must be unworn, unwashed, unused with all original tags/labels attached
✔ Any stickers must be in place
Can’t find your receipt, get in touch and we’ll do our best to track it down.
Exchanges
Exchanges for the same item in a different size will not incur any additional charges. If the new item is a different product (including a different colour) and there is a price difference you may need to pay the difference or receive a partial refund.
Refunds
If you request a refund, the purchase price (excluding delivery charges for online orders) will be refunded to you using the original payment method.